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shipping & returns

SHIPPING

• 

UNITED KINGDOM​

Over £75: FREE

• Express 1-2 working days: £9.95 

• Standard 2-5 working days: £3.95 

EUROPE​

Over £75: FREE

• Express 1-3 working days: £15 

• Standard 5-7 working days: £8

INTERNATIONAL​

Over £150: FREE

• Express 1-4 working days: £25

• Standard 7-21 working days: £15

 

ALL PRICES ARE INCLUSIVE OF APPLICABLE TAXES & DUTIES

 

RETURNS
 

If you are not 100% satisfied with your purchase please contact us via . A product can be returned up to 14 days from the date of purchase, providing a valid receipt is shown. Any product that you return must be returned in the same condition and original packaging that you received it.

Please note that products such as face masks are non refundable - this will be specified in the product description.

 

DUTIES & TAXES
 

Our items are dispatched from the UK, but please rest assured, you will not incur extra charges or duties on your orders from us.  All charges are paid for by us at the point of dispatch. If however you experience any issues or extra charges on your order, please contact us via info@emily-carter.co.uk and we will cover this for you.